"I have to tell you that your customer service at BWD is the best I've seen in a long, long, long time.  I don't think I've ever dealt with such a responsive company.  Keep up the great work.  It is most definitely appreciated. Aloha!" --B. Maguire, Hawaii

"Thanks for all of your help. You really went above and beyond. You really do provide the customer service you promote in your house ads!" -- T. Whirls, Executive Director, Glades County Economic Development Council

"My gratitude to the Thompson family for having created and maintained this marvelous publication for our bird watching pleasure and education. Bird Watcher's Digesthas become a friend whose arrival is eagerly awaited." -- R. Prochelle, Port Chester, NY

"We consider the Thompsons the First Family of Birding. You all have done so much for the birds and for bird watchers" -- John and Gloria Tveten

"Got my hands on a copy of  "Identify Yourself" [newly published by BWD]. LOVE IT! Bravo! Great idea!!! First... Rick Blom...he is still missed, but it is great to see his writings and memory live on. Second.... Julie.... what a artist!!! I always said, what we need is a field guide with her illustrations. She has a way with the paint brush! I have learned so much from Bird Watchers Digest. Thank you for making my hobby fun and helping turn my "not sure's" into "got its!" -- B. Woolford, Street, MD.

"I just finished the BWD e-newsletter, and really enjoyed it.  I got a real kick out of the '10 Most Popular Bird Myths,' and learned more than I had expected. I'd also like to thank you for the signed copy of Bird Watching in Kentucky, as I've read it from cover to cover at least twice.  I'm an amateur birder, but really enjoy Bird Watcher's Digest and the newsletters. Keep up the great work, and thanks again for such a wonderful way to increase the fun of bird watching!" -- S. Kavanaugh, Richmond, KY

"I, like the author of 'Ten Rules for New Bird Watchers,' learned the hard way to have a spare car key on hand when suddenly stopping to catch a glimpse of a rare find. Now I keep a spare in my denim jean bag. I also appreciated the tip for cold weather birders like my friends in Chicago. I am looking forward to future issues." -- M. Thorp, Chicago, IL

"I was much amused by your article on squirrel-proof feeders. It was my mother, an avid bird watcher for more than 40 years, who turned me into a squirrel watcher, feeder, and encourager. In my experience you can enjoy both birds and squirrels!" -- J. Manning Washington, DC

"I really enjoyed the special book issue of BWD. I own every field guide under the sun, including a signed 1934 Roger Tory Peterson. Keep up the good work!" -- J. Reveley, San Antonio, TX

"LOVE the new, colored format of Backyard Bird Newsletter. The print is better for my bifocals and the color photos make the articles even more memorable. Great job! Keep up the good work. Can't wait for the next issue." -- MS. Fellman Jacob, PA

"Congratulations on the new format of your newsletter. The color adds so much! One can read every item without hesitating to read ads or other things. It is so interesting that I read your newsletter from cover to cover (well, it was that way before the changes, and yet the new approach is refreshing). Best wishes to you and your family. Happy Birding." -- T. Hoppe, NM

"Just a quick not to say I like the changes to the Backyard Bird Newsletter. I like the color and larger type size and added content. I don't miss the advertisements. I especially liked the ID article on House & Purple Finches; the fact that they were in color makes them easier to identify -- C. Holmes, NY